Collin County Vehicle Impound Guide

Collin County (Plano), Texas: Vehicle Impoundment Guide

The most critical statutory limitation in the entire vehicle recovery process is the 14-day deadline to request a Tow Hearing (also known as a Chapter 2308 Hearing). This is a rigid, non-negotiable window provided by the Texas Occupations Code to contest the legality of the tow or the reasonableness of the charges.

Primary Collin County Impound Facility (Plano Jurisdiction)

The designated vendor for the Plano Police Department is Signature Towing.

Signature Towing Information:

• Name: Signature Towing
• Hours of Operation: 24 Hours / 7 Days a week. Release within one hour of request outside standard business hours; administrative staff may take lunch breaks 12:00 PM - 1:00 PM.
• Release Hours: 24 Hours / 7 Days a week.
• Payment Methods: Cash, Visa, MasterCard, American Express, Discover, Debit Cards.
• Phone: 972-423-4010.
• Address: 1204 Municipal Avenue.

Fees at Signature Towing:

• Daily Storage Rate: $22.85 per day (for vehicles 25 feet or less).
• Daily Storage Rate (Oversized): $39.99 per day (for vehicles over 25 feet).
• Impound Fee: Approximately $21.03.
• Notification Fee: $50.00 (added after 24 hours if unclaimed).

For police-initiated tows, users should anticipate a tow fee of approximately $99.00. However, this can be higher for "Incident Management" tows.

Required Documents for Vehicle Release

Bureaucratic friction is the primary cause of delay at the impound counter. Signature Towing is strictly regulated by the TDLR and cannot deviate from state identification requirements. To ensure a successful release, you must present the following:

1. Valid Photo Identification: Texas Driver’s License or ID Card, Out-of-State Driver’s License, US Passport or Military ID, or Foreign Consulate ID. The name on the ID must match the name on the vehicle ownership documents.
2. Proof of Ownership (Right of Possession): Vehicle Title or Current Vehicle Registration Receipt. If those are unavailable, a Notarized Power of Attorney (if picking up for the owner) or Affidavit of Right of Possession can be used.

Additionally, you will need to provide proof of financial responsibility (insurance).

Action Plan Checklist

Verify Location: Confirm the vehicle is at Signature Towing (972-423-4010).

Check the Calendar: Calculate your 14-day deadline for a hearing. Do not let this expire.

Gather Documents: Locate your Title/Registration and ID. If they are in the car, go to the lot immediately to retrieve them (Right of Access).

Secure Insurance: Ensure your policy is active and you have the digital card ready.

Calculate Fees: Call Signature Towing to get the exact "out the door" price. Prepare cash or credit card.

Retrieve: Go to 1204 Municipal Avenue. If you feel the tow was illegal, pay to get the car out (to stop storage fees) and immediately file the hearing request at JP Precinct 3 or 4.

Tow Hearings: Justice of the Peace Courts

If you believe the tow was illegal, you must initiate the legal remediation process immediately by requesting a Tow Hearing within 14 days. Jurisdiction depends on the precinct where the tow occurred. For Plano, this is predominantly Precinct 3 or Precinct 4.

Justice of the Peace, Precinct 3 (Serving Central/East Plano)

Judge: Hon. Mike Missildine

Court Name: Collin County Justice Court, Precinct 3

Address: 920 E. Park Blvd., Suite 210, Plano, TX 75074

Phone: (972) 881-3051 or Metro (972) 424-1460

Hours: Monday – Friday, 8:30 a.m. – 4:00 p.m.

Justice of the Peace, Precinct 4 (Serving Frisco/West Plano)

Court Name: Collin County Justice Court, Precinct 4

Address: 8585 John Wesley, Suite 130, Frisco, TX 75034

Phone: (972) 731-7300

Hours: Monday – Friday, 8:30 a.m. – 4:00 p.m.

Call Signature Towing at 972-423-4010 to verify the location of your vehicle.